QA Lead / Manager
- FCS Software Solutions
- 9 - 14 years
- Noida, Gurugram
- 7 days ago
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Job Description
Role: QA Lead / Manager - ConversationalAI
Remote
Job Description:
Act as a hands-on QA manager for Amelia Delivery, focused on leading day-to-day test execution, writing and reviewing automation code, and supporting the team across delivery initiatives. This role ensures QA best practices are applied consistently throughout the implementation lifecycle, while aligning closely with the overall strategy set by QA leadership.
Must Have:
- The candidate should have good knowledge and skills in Prompt Engineering (Automation and QA Lead roles)
- The candidate should have very good hands-on skills in Playwright, JavaScript, Python. Good to have: Java, Selenium (Automation Must)
- Should have knowledge on IVA and IVR Should know how and what to test the conversational voice agents.
Key Responsibilities:
- Lead and manage daily QA execution activities across Amelia Delivery projects.
- Coach, mentor, and support automation and manual QA engineers.
- Implement and maintain scalable QA processes, testing standards, and delivery-focused governance (without owning overall QA strategy).
- Collaborate closely with project managers, engineering teams, and customer stakeholders to ensure timely, high-quality releases.
- Track and communicate QA metrics (e.g., defect leakage, coverage, UAT success rate) to drive visibility and continuous improvement.
- Champion and contribute to process improvement initiatives through retrospectives, training, and tooling enhancements.
Ideal Background:
- Bachelors degree in Computer Science, Engineering, or equivalent technical experience.
- 8+ years in QA or software development, including 3+ years in a leadership role.
- Strong test orchestration and monitoring expertise, ideally within DevOps-driven CI/CD environments.
- Strong technical background with hands-on expertise in Python, Java, JavaScript, SQL, and testing tools and frameworks.
- Proven success managing QA teams and delivering across complex product lifecycles.
- Excellent communication, collaboration, and organizational skills.
- Deep understanding of SDLC, Agile methodologies, testing best practices, microservices-based architecture, and agentic AI agent-based systems.
- Skilled in CI/CD, Git, test management platforms, and supporting cross-functional delivery teams.
Interested candidate can apply :ds*****5@fc***d.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: QA Team ManagerEmployement Type: ContractContact Details:
Company: FCS Software SolutionsLocation(s): Noida, Gurugram
Keyskills: Agentic Ai Automation Playwright Quality Assurance Python Team Management IVA/IVR Selenium
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FCS Software Solutions
FCS is a leading provider of IT services. In the past one decade of its existence, FCS has carved out a niche for itself in core IT areas like E-learning, Digital content services, Resource staffing, BPO and Product engineering services. As a business innovator, FCS helps clients achieve extraordina...
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