Technical Trainer-MDR
- Sophos
- 1 - 3 years
- Bengaluru
- 2 months ago
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Job Description
What you will do
- Drive the execution of training on topics such as security operations polices, processes and procedures, threat identification/analysis, and incident response
- Support the creation of curricula from multiple sources of information including, but not limited to operational processes, procedures and policies, engineering documentation, field service requirements or software documentation
- Collaborate with SMEs to ensure appropriateness and accuracy of curriculum content
- Coordinate with various internal teams to ensure that course material reflects current product features
- Instruct participants in both classroom lectures and hands-on labs via remote/virtual training sessions
- Ensure documentation is regularly updated to maintain applicability and accuracy of course material
- Remain current on the latest research and trends in cybersecurity to maintain SME-level knowledge and insight
- Evaluate effectiveness of training activities through assessment of course feedback and performance evaluations
What you will bring
- 1-3 years of experience within a cybersecurity environment; 1+ years of experience developing content for technical training and/or within a formalized training role
- Hands-on experience using a Learning Management System for content creation
- Exceptional interpersonal and communication skills, both spoken and written English; this role will require the ability to identify and improve upon individual knowledge/skill deficiencies within a one-on-one context
- Experience with a project Management tool like Jira is a plus
- Proficiency in additional languages is a plus
- High comfort level when speaking to large groups
- Ability to translate complex concepts into simple and understandable narratives
- Possession of current technical certifications relating to the domain of cybersecurity is a plus
- Excellent organizational and time-management abilities
- Thrives in a multitasking environment and can adjust priorities on-the-fly
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Technical TrainerEmployement Type: Full timeContact Details:
Company: SophosLocation(s): Bengaluru+ View Contact
Keyskills: LMS cloud security HP data protector sophos Artificial Intelligence SIEM JIRA Security operations Operations Recruitment
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