Process Excellence ConsultantPosition: Deputy Manage
Band:B3
Voice/ Non-Voice: Non Voice
Shift: Mostly General Shift, but require flexible working as per business requirement
Qualification : Graduate/PG (BE / B Tech/ MBA/ B.Stat)
Experience : Minimum 4 + years as Quality & Process Excellence/ Consulting practitioner & total 9 -10 years of overall Experience
Experience Breakup:
-Quality / Process Excellence/ Consulting
-Preferably Trust & Safety/ Content Moderation experience
Essential Hiring Skills:
-Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
-Change management skills & Facilitation Skills
-Problem Solving tools / analytical skills
Exposure to ISO, CMMi or COPC will be added advantage
Consulting experience in Shared Services Set up/BPO space is desirable
-Excellent Interpersonal and leadership skill
Good to have Hiring Skills:
Program management & change management
Problem solving tools/ analytical skills
Excellent communication / interpersonal, facilitation skills
High energy level, confident, assertive and team player
Responsibilities:
- Responsible for driving quality initiatives for Wipro / Client Accounts.
-Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes
- Leverage business optimization & innovation tools & application for process re-engineering
-Benchmarking processes, Mgmt dashboard set up & building the best practices repository.
-Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
- Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation
Location: Hyderabad/Bangalore

Keyskills: Six Sigma Certified Process Excellence Six Sigma Green Belt Certified Six Sigma Black Belt Lean Six Sigma