Design and build conversational AI agents using Microsoft Copilot Studio.
Create custom topics, entities, and dialog flows that align with business requirements.
Implement complex conversation logic and support multi-turn interactions.
Configure, monitor, and optimize agent performance and natural language understanding.
Deploy Copilot Studio solutions across various channels, such as Teams, web, and mobile.
Develop and refine prompts for generative AI scenarios, improving response accuracy over time.
Implement custom indexers (Azure AI, AWS Open Search etc.)
Apply principles of AI safety, mitigate bias, and ensure responsible AI development practices.
Power Automate Integration
Develop intricate Power Automate flows that complement conversational agent capabilities.
Integrate Copilot Studio bots with automated workflows to enhance user experiences.
Design robust error handling and exception management within automation processes.
Implement approval flows, data processing routines, and notification systems.
Optimize automation performance and address troubleshooting needs as they arise.
Enterprise Data Integration
Connect AI agents to enterprise data sources including SharePoint, SQL Server, and Dynamics 365.
Implement secure data access and authentication strategies.
Design and execute data transformation and mapping for various formats.
Establish real-time data synchronization between interconnected systems.
Maintain compliance with data governance and security standards.
Collaboration and Documentation
Engage with business stakeholders to gather requirements and translate them into technical solutions.
Produce comprehensive documentation for all developed solutions.
Deliver training and support resources for end users and system administrators.
Participate in code reviews and uphold best practices throughout the development lifecycle.
Technical Skills
Hands-on experience (1+ years) with Microsoft Copilot Studio in building and deploying conversational Gen AI agents.
Expertise in prompt engineering for generative AI models.
At least 3 years of experience with Power Automate and complex workflow development.
Strong background in enterprise integration using APIs, connectors, and middleware solutions.
Proficiency in data management, including SQL, REST APIs, and formats such as JSON, XML, and CSV.
Comprehensive knowledge of Microsoft Power Platform components (Power Apps, Power BI, Power Automate).
Familiarity with Microsoft 365 services and SharePoint integration.
Understanding of Microsoft security models and compliance frameworks.
Experience with the Azure ecosystem is considered an advantage.
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Full Stack DeveloperEmployement Type: Full time