Openings With Top Bpo ,hyderbad Salary Upto 6.5lks @ Accenture

Home > Voice / Blended

Openings With Top Bpo ,hyderbad Salary Upto 6.5lks

Accenture
1 - 6 years
Hyderabad
2 months ago
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Job Description

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

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Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Hyderabad

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Keyskills: english voice college escalations csr education inbound Retention resolution associate CSA executive Customer Support Client bpo process query complaints Resolve cse calls service calling Relationship handling support customer

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₹ -7 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Accenture in India

Openings With Top Bpo ,hyderbad Salary Upto 6.5lks @ Accenture

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