Company Overview:
Wolters Kluwer Global Business Services is designed to provide services to business units in the areas of technology, sourcing, procurement, legal, finance, and accounting, including our North American Accounting Center. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications
Position Overview:
The IT Infrastructure and Operations Team is a part of Wolters Kluwer Global Business Services (GBS). GBS is designed to provide services to business units in the areas of technology, sourcing, procurement, legal, finance, and accounting, including our North American Accounting Center. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications.
We are seeking an Associate Enterprise Software Engineer skilled in Cloud Operations, Automation Engineering, and Artificial Intelligence, capable of building resilient, scalable, and intelligent cloud environments through automation, data-driven decisions, and AI-enhanced workflows.
Technical Skills & Competencies:
Cloud & Infrastructure Engineering
Automation & Infrastructure as Code (IaC)
DevOps & Cloud Operations
AI & Intelligent Automation
Essential Duties and responsibilities:
Operations & Support
Continuous Improvement
Relationships and engagement:
Implements Team engagement/ good communications with the Team and relevant stakeholders, for example, handling incidents, problems, and issues; managing resolutions; change management corrective actions and lessons learned collection and dissemination of pertinent information. Uses Feedback from customers and stakeholders for an effective work relationship.
Job Qualifications & Experience
Education:
Experience
Other Knowledge, Skills, Abilities or Certifications:
Soft Skills Required
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we re getting to know you not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Keyskills: Procurement Change management Automation Analytical Windows Troubleshooting Continuous improvement Operations
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep...