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Openings For Team Lead - Voice Process - Mumbai @ Hexaware Technologies

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 Openings For Team Lead - Voice Process - Mumbai

Job Description

Job description


  • Should have minimum 4+ years of experience in BPO.
  • International Voice experience is mandate.
  • Should have been designated as a Team Lead for at least 2 years on papers.
  • Should be able to calculate Attrition, Shrinkage, AHT.
  • Should be aware of NPS, Repeat & Churn.
  • Should be aware of Occupancy and Utilization formulas.
  • Candidate should have good communication.
  • Location: Preferred Chennai based candidates.

Shifts timings

  • Complete night shift

Week Off

  • 5 Days working, 2 days week off
  • Only female candidate preferred

Interested candidates reach out to:


Email: po****3@he*****e.com

Contact: 7869304***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   Team Lead International Voice Process BPO International Calling

 Fraud Alert to job seekers!

₹ -7.5 Lacs P.A

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...