Telecounsellor
- Lakshmi North East
- 1 Positions
- Kolkata
- 6 days ago
- Email to a friend
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Job Description
The Telecounselor is a key role responsible for engaging with prospective students and their parents
through phone calls. This position requires a dynamic and persuasive individual with excellent
communication skills. The successful candidate will be responsible for providing information about
the university's programs, answering queries, and guiding prospective students through the
admission process.
Responsibilities:
Outbound Calling:
o Identify and contact potential students through outbound calls.
o Provide information about the university's programs, courses, fees, and admission
process.
o Address queries and concerns of prospective students.
o Persuade potential students to apply to the university.
Inbound Calls:
o Answer incoming calls from prospective students and parents.
o Provide accurate and timely information about the university.
o Resolve queries and issues related to admissions.
o Direct calls to appropriate departments or individuals as needed.
Follow-up:
o Follow up with prospective students to address their queries and encourage them to
apply.
o Schedule appointments for campus visits or virtual counseling sessions.
o Track and manage the status of prospective students.
Data Management:
o Maintain accurate records of calls, interactions, and student inquiries.
o Update the CRM system with relevant information.
Employement Category:
Employement Type: Full timeIndustry: Education / TrainingRole Category: Sales / BDFunctional Area: Not SpecifiedRole/Responsibilies: TelecounsellorContact Details:
Company: Lakshmi North EastLocation(s): Kolkata
Keyskills: setting customer counselling career active
Lakshmi North East
Lakshmi North East Solutions (LNES) offers a properly maintained and regularly updated database of the Current Jobs. The candidates can visit the Current Jobs section to have a look at the relevant job openings so as to get a good start for their professional lives.
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