Tele Collection Executive
- Wroots Global
- 94 Positions
- Bengaluru
- 19 hours ago
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Job Description
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Key Responsibilities:
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Handle customer calls in a professional and efficient manner
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Address customer queries, concerns, and complaints with a problem-solving approach
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Maintain accurate records of customer interactions and follow-ups
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Provide timely and relevant information to customers to resolve their issues
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Work collaboratively with other teams to escalate and resolve complex issues
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Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
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We are looking for a Collection Executive to join our team at Wroots Global Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers 16000 - 25000 and a dynamic environment with opportunities for growth.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
For More Details Contact HR FARHEEN:hidden_mobile/hidden_mobile
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Tele Collection ExecutiveContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
Keyskills: communication skills hindi translation collections
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