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International Customer Service Representative @ Personal Network

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Personal Network  International Customer Service Representative

Job Description

    Greetings from Personal Network!

    Now Hiring International Customer Service Representative US Shift

    We are excited to announce openings with a reputed Reputed Top Companies for the role of International Customer Service Representative US Shift. This is an excellent opportunity to gain global exposure and grow your career in an international voice process.

    Job Details:

    Process         : International Customer Support US Voice
    Role Type      : Voice Process
    Shift              : US Shift (Night Shift)
    Location        : Bangalore

    About the Role:

    Join a dynamic and fast-paced work environment where you will engage with customers from the United States and deliver exceptional service experiences. This role offers structured career growth, professional development, and exposure to international standards.

    Key Responsibilities:

    • Manage inbound and outbound calls with US-based customers

    • Address customer inquiries and resolve issues efficiently

    • Provide accurate information regarding products and services

    • Maintain a courteous, empathetic, and professional tone

    • Record customer interactions and update CRM systems accurately

    • Meet defined KPIs including quality, turnaround time, and customer satisfaction

    • Coordinate with internal teams to ensure prompt issue resolution

    Eligibility Criteria:

    • 1 - 6 years of experience in International BPO / Voice Process / Customer Support

    • Excellent verbal communication skills in English

    • Comfortable working in night shifts (US time zones)

    • Strong problem-solving and interpersonal skills

    • Basic computer knowledge with good typing speed

    Contact Details (Call / WhatsApp):

    • Amiya    :   76hidden_mobile4
    • Raj         :  98hidden_mobile6

     

    Take the next step in your international career journey with a leading MNC!

    Best Regards,
    Personal Network

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: International Customer Service Representative

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   customer relationship international voice process international bpo customer service bpo voice process customer support customer care

 Fraud Alert to job seekers!

₹ 1 to 6 Yr

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...