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Merchant Relationship Manager @ Yes Bank

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 Merchant Relationship Manager

Job Description

    Merchant Acquisition & Management: Managing the process of new merchant acquisition (for POS and QR codes) and handling existing merchant relationships within a designated territory.

    Portfolio Growth & Profitability: Being accountable for the profitability and growth of the merchant portfolio, including managing POS volume and Average Monthly Balance (AMB).

    Cross-Selling: Driving revenue through the cross-selling of other banking products such as General Insurance, Life Insurance, Demat accounts, and various loan products (Digital Overdraft, Business Loans, Car Loans, Personal Loans, etc.).

    Stakeholder Collaboration: Working closely with branch banking staff and other internal teams (Operations, Risk, Product) to enhance product penetration, resolve merchant queries and escalations, and ensure smooth service delivery.

    Training & Support: Conducting training for branch employees to ensure they are familiar with the merchant products, sales processes, and effective pitching.

    Compliance & Documentation: Ensuring all sales activity is recorded online and adhering to all bank policies, including KYC/AML guidelines and other regulatory requirements (RBI/SEBI/AMFI/IRDA).

    Market Analysis: Keeping abreast of market developments, competitor intelligence, and new techniques to inform management about product gaps and market conditions. 

     

Employement Category:

Employement Type: Full time
Industry: Banking
Role Category: Investment Banking / M&A
Functional Area: Not Specified
Role/Responsibilies: Merchant Relationship Manager

Contact Details:

Company: Yes Bank Ltd
Location(s): Chennai

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Keyskills:   pos sales digital banking merchant

 Fraud Alert to job seekers!

₹ 4 to 8 Yr

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