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SAP Service Delivery Manager @ Capgemini

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Capgemini  SAP Service Delivery Manager

Job Description

Your Role Total Experience9-14 Years LocationMumbai / Pune/ Bangalore
  • Lead and manage delivery of Application Management/Development services, ensuring issue/risk tracking, mitigation, and quality governance.
  • Provide project & program leadership, including planning, budgeting, P&L oversight, and executing high-value business solutions.
  • Guide and mentor teams, fostering collaboration, knowledge transfer, and alignment across multiple Scrum teams.
  • Drive operational improvements, tools/automation initiatives, and transformation programs.
  • Create SOWs and oversee Agile execution, ensuring milestone achievement, financial reporting, and stakeholder management
  • Your Profile
  • 12-14 years experience with at least 3 years as an SDM; strong techno-functional background (SAP/ERP/Oracle/Custom Apps).
  • Agile/Scrum expertise with Scrum Master certification; PMP preferred.
  • Strong leadership & communication skills with the ability to present business cases and manage cross-functional teams.
  • Problem-solving, time management, and independent decision-making capabilities.
  • Experience with tools like MS Project, Excel, PowerPoint, JIRA, and ServiceNow.
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: Software Development
    Role: Practice Manager / Head
    Employement Type: Full time

    Contact Details:

    Company: Capgemini
    Location(s): Mumbai

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    Keyskills:   service delivery erp sap oracle scrum master time management sap erp budgeting pmp automation servicenow application management stakeholder management leadership financial reporting scrum agile jira

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    Capgemini

    Capgemini is headquartered in Paris, France and operates in more than 40 countries. They are one of the world’s largest providers of Consulting, Technology, and Outsourcing. Above all, Capgemini is a people company— 120,000 people in North America, Europe, South America and the Asia ...