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Work from Home (Customer Service) @ Startek

Home > Customer Success

 Work from Home (Customer Service)

Job Description

Roles & Responsibilities :- 

As a  Customer Care Executive, you'll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution. 

Eligibility Criterias :- 

  • Excellent Communication Skills 
  • Graduate & Undergraduate
  • Permanent Work from home (WFH)
  • Fresher & Experience
  • Laptop with minimum 8 GB Ram & Windows 10 mandatory
  • On the job Training 
  • 6 Days working and 1 Rotational Week-off.
  • 9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks. 
  • Wi-Fi is Mandatory. 

Round of Interviews 

  • HR Evaluation 
  • Operations Evaluation 
  • L2 Operations Evaluation 
  • Typing Test 
  • Versant Test 
  • Situational Judgment Test 
  • Client Evaluation 

Interested canidates can share their resume on whatsapp


Ajay - 7042086***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Startek
Location(s): Jaipur

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Keyskills:   Customer Support Customer Handling Handling Customer Queries Inbound Customer Service Customer Service Solving Queries Chat Support Customer Queries

 Fraud Alert to job seekers!

₹ 1.25-2 Lacs P.A

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Startek

As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. From contact center agent to corporate roles, Startek offers a wide variety of career paths. To learn more about our open roles and to apply, visit ...