Sr. Executive / Executive( International Voice Process-Travel )
- Fareportal
- 1 - 6 years
- Noida, Gurugram
- 6 days ago
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Job Description
Title: Executive or Sr. Executive (International Travel Sales)
Job Description
Who We Are:
Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.
Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.
FAREPORTAL HIGHLIGHTS:
- Fareportal is the number 1 privately held online travel company in flight volume.
- Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
- 2019 annual sales exceeded $5 billion.
- Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.
Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.
Role Overview
As a Sales Representative you will play a pivotal role in Fareportals business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the sales team. The role is Full-time working the night shifts 5 days per week, work from Office.
Responsibilities
- Sales representative should be able to understand companys products and services and their advantages and disadvantages. And should be able to quickly address customer concerns and questions and overcome potential roadblocks in the sales cycle.
- Must meet KPIs to ensure optimal productivity and efficiency. Would be responsible to meet revenue goals and other key KPIs.
- Frequently deal with difficult prospects and passengers, but they must remain driven and positive even in the face of adversity to transform leads into sales.
- Sales representatives are personable communicators who clearly and persuasively describe products and services to passengers to encourage sales transactions.
- Demonstrates a clear understanding of policies and procedures of operation; complies with and applies policies and effectively applies new work methods, skills to complete work.
Responsibilities:
- Will be responsible for handling inbound and outbound calls
- Will be doing rigorous follow-ups with the customers.
- Customer interaction and customer service.
- Email correspondence.
- Willing to work 24/7.
Requirements:
- Graduate with Excellent oral and written communication skills and must be able to communicate their thoughts clearly in English.
- Highly motivated and a self-starter. Must be able to work efficiently and independently.
- Attention to detail and the ability to implement new ideas. An out of the box thinker.
- Must be able to multitask without compromising on quality.
- Must be a team player and share all findings with managers.
- Good knowledge of MS Office.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeContact Details:
Company: FareportalLocation(s): Noida, Gurugram
Keyskills: Voice Support Amadeus Customer Support GDS International BPO Customer Service Calling Voice Process International Ticketing Tourism Sales Travel Process Customer Care Galileo
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