A role that involves providing technical support for IT infrastructure, including desktop/laptop preparation. This role requires experience with troubleshooting and resolving Hardware issues.
Desktop management
Printer Installation & configuration,
Window Operating System Installation & configuration,
Antivirus installation & management and Software installation & configuration.
Address user tickets regarding hardware, software, and networking
Troubleshoot hardware related issues.
Troubleshoot Wi-Fi and Internet issues.

Keyskills: Infrastructure support Desktop management Managed services Networking DNS Antivirus Hardware Troubleshooting Technical support DHCP
Infogain is a Silicon Valley headquartered company with software platform engineering and deep domain expertise in the travel, retail, insurance and high technology industries. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, mic...