Associate Manager ERP Package Applications
- DXC Technology
- 8 - 11 years
- Hyderabad
- 7 days ago
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Job Description
The ServiceNow Technical lead role is one of the core components in all our engagements.
The ideal candidate has a proven track record in architectural advisory and provides business and architecture consulting services to clients.
Total experience 9 to 11 years.
Qualifications B Tech/B E in IT or computer science.
Technical Experience 8+ Year of experience in ServiceNow .
- Must have experience of team/tech lead previously.
- Experienced in ITSM, Integrations and ITOM.
- Service Now Admin Certified + Certified application developer will be a add on.
Responsibilities
- Participate in Agile development methodologies
- Support & maintain applications by proactively resolving issues and enhance application stability
- Assist with product roadmap & business capabilities that align with the application
- Continuously monitor application performance and vendor recommended patches & upgrades
- Collaborate with fellow team members to improve the quality and scalability of supported systems and provide recommendations
- Partner with the business on exploring new opportunities to add value through the use of technology
- Experience on ITIL Process consulting and/or implementation
- ServiceNow Implementation Specialist & Admin certification
- Define and implement differentiators for ServiceNow development and support projects
- Experience on following ServiceNow modules Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
- Experience on Mobility, Discovery and Orchestration
- Experience on Java scripting
- Experience in creating and modifying workflows
- Experience in design, development and deployment in ServiceNow
- Experience in documentation and review activities
- Experience in complex data migration
- Experience in conducting trainings on ServiceNow
- Excellent experience on complex ServiceNow integrations
- Experience in creating custom applications
- Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable
- Good understanding on ServiceNow dedicated and shared instances usage and feasibility
- Excellent experience in creating customer reports and dashboards
- Experience in conducting and document due-diligence for customer tools, process and projects
- Experience on configuration management process definition, modeling and process refinement
- CMDB and Discovery troubleshooting
- Experience on ServiceNow foundation data management and data modelling
- Experience on LDAP integration
- Ability to create integration architecture
- Ability to create templates for foundation data, CMDB etc
- Experience in Java and related web technologies is preferred
Technical Expertise:
- Creation of script-based assignment and approval rules.
- Creation of Business Rule, UI Action by using Glide script.
- Creation of Glide Record object
- Creation of custom related list.
- Creation of Access Control List with the help of Scripting.
- Creation of Script based UI Policy and Client Script.
- Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
- Querying the table by using Glide Record
- Referencing Glide List
- Debugging script
- Creating and customizing UI and pages using Jelly
- Working with complex Log Files.
- Render forms, lists, UI Pages, and many other things in Service-now. com with the help of Jelly
- Designing of Macros and Formatters.
- User Administration
- Web Service Integration
- User Interface Level Integration
- MID Server Integration
- Integration with tools, applications and systems
- Mobility and related integration
- AngularJS, Node. js and Bootstrap
- Use of Import Sets for data loading from external file or database to the service-now. com
REQUIRED QUALIFICATIONS:
- Bachelors degree or equivalent work experience with 9+ years of experience as an application engineer
- 8+ years of ServiceNow development, configuration and administration experience in an enterprise environment
- Hands-on design, development and deployment experience with the ServiceNow platform.
- ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
- Experience in CMDB, Discovery and integration with other external modules.
- Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX.
- Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc ).
- SNOW administration experience.
- Hands-on experience developing using JavaScript.
- Hands-on experience working with relational databases.
- Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX.
- Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
- ServiceNow Certified Application Developer.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Practice Manager / HeadEmployement Type: Full timeContact Details:
Company: DXC TechnologyLocation(s): Hyderabad+ View Contact
Keyskills: LDAP XML Configuration management Debugging CMS HTML JSON Troubleshooting SDLC Ajax
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DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest com
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