Key Responsibilities
Manage end-to-end onboarding and offboarding activities for new hires, ensuring timely completion of access, compliance, and documentation requirements.
Oversee client account credential setup and access management, ensuring adherence to security and governance standards.
Prepare and analyze Accruals and Actuals reports. Knowledge of Accounts Receivable (AR) and Accounts Payable (AP) processes.
Support pricing and project creation within internal financial and project management systems.
Coordinate with internal stakeholders for the creation, review, and approval of Statements of Work (SOWs) and Change Requests (CRs).
Maintain and manage account-level distribution lists to ensure effective communication flow.
Create, update, and maintain internal process documentation, ensuring accuracy, compliance, and knowledge continuity.
Develop and maintain Excel-based management reports for teams and key stakeholders, providing operational and financial insights.
Coordinate and communicate with leadership teams to support ad-hoc and recurring management reporting requirements.
Support audit preparation, coordination, and remediation activities, ensuring timely closure of audit observations.
Maintain regular communication with associates, Team Leads (TLs), Project Managers (PMs), and Program Managers (PgMs) via email and calls to support operational needs.
Collate, validate, and submit timesheet data for invoice processing by the Finance team.
Collaborate closely with cross-functional internal teams to ensure smooth account operations and issue resolution.
Required Skills & Competencies
Strong communication, coordination, and stakeholder management skills
High attention to detail and strong organizational skills
Proficiency in Microsoft Excel and reporting
Ability to manage multiple priorities in a fast paced environment
Strong collaboration and problem solving mindset
Knowledge of PMP principles would be an advantage
Proficiency in Microsoft Excel and reporting
Ability to manage multiple priorities in a fast paced environment
Strong collaboration and problem solving mindset
Knowledge of PMP principles would be an advantage
Manage end-to-end onboarding and offboarding activities for new hires, ensuring timely completion of access, compliance, and documentation requirements.
Oversee client account credential setup and access management, ensuring adherence to security and governance standards.
Prepare and analyze Accruals and Actuals reports. Knowledge of Accounts Receivable (AR) and Accounts Payable (AP) processes.
Support pricing and project creation within internal financial and project management systems.
Coordinate with internal stakeholders for the creation, review, and approval of Statements of Work (SOWs) and Change Requests (CRs).
Maintain and manage account-level distribution lists to ensure effective communication flow.
Create, update, and maintain internal process documentation, ensuring accuracy, compliance, and knowledge continuity.
Develop and maintain Excel-based management reports for teams and key stakeholders, providing operational and financial insights.
Coordinate and communicate with leadership teams to support ad-hoc and recurring management reporting requirements.
Support audit preparation, coordination, and remediation activities, ensuring timely closure of audit observations.
Maintain regular communication with associates, Team Leads (TLs), Project Managers (PMs), and Program Managers (PgMs) via email and calls to support operational needs.
Collate, validate, and submit timesheet data for invoice processing by the Finance team.
Collaborate closely with cross-functional internal teams to ensure smooth account operations and issue resolution.

Keyskills: remediation PMP Excel Access management Project management Invoice processing Issue resolution Management Stakeholder management Operations
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