International Voice Process Executive @ IntouchCX

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International Voice Process Executive

IntouchCX
1 - 4 years
Hyderabad
7 days ago
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Job Description

We are hiring experienced candidates for an International Voice Process. The role involves handling inbound and outbound calls with international customers, providing excellent customer service, and resolving queries efficiently.

Key Responsibilities:

Handle inbound and outbound calls with international clients.
Provide accurate information and resolve customer queries.
Maintain high levels of customer satisfaction.
Meet quality and performance targets.
Document customer interactions in CRM systems.
Follow communication scripts and company guidelines.

Eligibility Criteria:

Minimum 6 months to 4 years of experience in International Voice Process (Mandatory).
Strictly No Freshers.
Domestic BPO experience will not be considered.
Excellent verbal and written English communication skills.
Willingness to work in night shifts and graveyard shifts.
Strong problem-solving and customer-handling skills.
Basic computer knowledge.

Preferred Skills:

Neutral accent with clear pronunciation.
Ability to handle irate customers professionally.
Target-oriented and performance-driven mindset.
Immediate joiners preferred.

Apply now by sharing your resume to ya**********r@in******x.com (OR) (+91) 7386528***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills: International Call Center Us Calling Blended Process Semi Voice Customer Retention International Voice International Voice Process International Calling

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₹ 2.5-4.5 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.

International Voice Process Executive @ IntouchCX

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