Associate Manager, Us Direct Tax- Noida (night Shift)- Ukg
- UKG
- 9 - 14 years
- Noida, Gurugram
- 1 day ago
- Email to a friend
- Report this job
Job Description
We have an opening for the role of Associate Manager, Tax Research -US Direct Tax, State Unemployment Insurance (SUI), State Income Tax (SIT), Local Tax and US Payroll Tax and US Income Tax at the Noida location with Ultimate Kronos Group (UKG), an American MNC, Technology Product Engineering (HR Tech) SaaS organization.
This is a Technical + People Leadership role, who is willing to work in the Night Shift as per US time zone.
The Associate Manager Tax Research supports UKGs Payment Services Tax Research Team in ensuring timely and accurate compliance with employer payroll tax obligations across all U.S. jurisdictions. This role oversees tax notice resolution, state and local agency relations, and compliance research related to State Unemployment Insurance (SUI), State Income Tax (SIT), and Local Tax.
The Associate Manager provides leadership to a team of tax research analysts. He acts as a subject-matter expert in payroll tax regulations, helping maintain UKGs reputation for accuracy and agency compliance.
Kindly find below the job description and company profile for the reference.
Organization : Ultimate Kronos Group, UKG (American MNC, Technology Product Engineering SaaS Organization)
Company Website : www.ukg.in
About Us-
Ultimate Kronos Group (UKG) is an American Multinational Technology company, headquartered in the United States.
At UKG, our purpose is people. Formed by three leaders in HR solutions, UKG combines the strength and innovation of Ultimate Software, Kronos and PeopleDoc. Our love for all things HR, workforce management and HR service delivery is matched only by our people-centred culture. With more than 15,000 U Krewers serving customers across 150 countries, were wherever you need us to be, to deliver enhanced scale and an even stronger position in the HCM marketplace with highly complementary products and a combined 70 years of expertise.
Job description-
The Associate Manager Tax Research supports UKGs Payment Services Tax Research Team in ensuring timely and accurate compliance with employer payroll tax obligations across all U.S. jurisdictions. This role oversees tax notice resolution, state and local agency relations, and compliance research related to State Unemployment Insurance (SUI), State Income Tax (SIT), and Local Tax. The Associate Manager provides leadership to a team of tax research analysts. He acts as a subject-matter expert in payroll tax regulations, helping maintain UKGs reputation for accuracy and agency compliance.
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. Thats what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, youll get flexibility thats real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersand so do you. Primary Responsibilities
Lead and coach a team of tax research analysts responsible for resolving state and local employer tax notices.
Review escalated cases for accuracy, ensuring resolutions align with federal, state, and local tax laws.
Conduct advanced research and interpretation of complex tax regulations, notices, and policy updates.
Serve as the primary liaison with state workforce agencies, departments of revenue, and local taxing authorities to resolve client account discrepancies, filing rejections, and late payment issues.
Manage communication with agencies to clarify procedural changes, rate updates, and filing deadlines.
Oversee analysis of tax notices, including those triggered by:
o Late or missing filings and payments.
o Incorrect or outdated SUI rates.
o Wage base or deposit threshold miscalculations.
o Client account mismatches or profile errors.
o ACH payment failures or delayed postings.
Monitor and ensure resolution of SUI, SIT, and Local Tax notices within defined Service Level Agreements (SLAs).
Identify root causes of recurring notices and collaborate with Tax Filing, Payments, and Product teams to implement corrective actions.
Review and approve agency correspondence and waiver requests for penalties or interest.
Maintain detailed knowledge of agency-specific filing frequencies, payment methods, and registration requirements.
Audit team documentation and ensure consistent compliance with internal policies, SOX controls, and audit standards.
Analyze data to identify emerging agency trends, process gaps, and training needs.
Generate and present notice resolution metrics, root cause analyses, and operational performance reports.
Partner cross-functionally with UKG teams to enhance client satisfaction, system accuracy, and compliance automation. Qualifications Education:
Bachelors degree in Accounting, Finance, Taxation, or Business Administration required.
Advanced degree or FPC certification preferred.
Experience:
10+years of experience in U.S. payroll tax research, compliance, or employer tax notice resolution, with a minimum of 3+ years of experience in HCM, US Payroll Taxes and Compliance.
A Minimum of 5 years of leadership or supervisory experience in a tax, compliance, or payroll operations role, with a minimum team size handling experience of 10-15.
Strong knowledge of State Unemployment Insurance (SUI), State Income Tax (SIT), and Local Tax laws and processes.
Experience interacting with state and local agencies such as the Departments of Revenue, Labor, and Workforce Development.
Familiarity with agency portals (e.g., SIDES, TAP, MyTax Illinois, Uplink, etc.) and tax filing platforms.
Skills:
Excellent research, analytical, and critical-thinking skills.
Excellent Stakeholder Management Skills
Strong communication skills to manage professional correspondence with agencies and clients.
High attention to detail with proven accuracy in data review and tax analysis.
Strong knowledge of Microsoft Excel, Word, and internal workflow/case management tools.
Ability to work in a fast-paced, compliance-driven environment and manage multiple priorities.
Preferred Qualifications
Experience with UKG systems or similar payroll/tax platforms.
Knowledge of root-cause analysis and continuous improvement methodologies (e.g., Six Sigma).
Proven success in managing complex multi-state and local tax compliance issues.
Ability to lead and develop teams through training, coaching, and performance management.
Key Competencies
Technical Expertise: Deep understanding of payroll tax laws and employer compliance.
Leadership: Ability to guide teams and deliver on performance metrics.
Agency Relations: Builds strong, collaborative relationships with state and local tax authorities.
Problem Solving: Identifies and resolves systemic issues driving recurring tax notices.
Process Excellence: Improves compliance workflows and ensures data integrity.
Job Classification
Industry: Software ProductFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Manager TaxationEmployement Type: Full timeContact Details:
Company: UKGLocation(s): Noida, Gurugram
Keyskills: Direct Tax SUI US Income Tax US Direct Tax State Tax Federal Tax State Unemployment Insurance Payroll Taxes SIT Tax Payrolls
Similar positions
UKG
Ultimate Kronos Group (UKG) is an American Multinational Technology company with dual headquarters in Lowell, Massachusetts, and Weston, Florida.At UKG, our purpose is people. Formed by three leaders in HR solutions, UKG combines the strength and innovation of Ultimate Softwar...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in