Research Analyst @ Tech Mahindra

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Research Analyst

Tech Mahindra
2 - 6 years
Mumbai
4 hours ago
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Job Description

CUSTOMER SERVICE RESEARCH

Opportunities:

Get on the job training and mentoring from industry experts in user research and technology development.
Help support the development of AI training in consumer devices.
Work in User testing for New Technology!

Responsibilities:

Assists with the execution of user-testing including setup, breakdown, data review, intake/outtake of participants, recording/reporting of the participant experiences, and other research related activities.
Provide great experience for participants in the study and guide them through prompts needed for data collection.
Maintain lab and equipment.
Support in participants recruitment for the demographic needs of the study
Support all User Research staff in day-to-day tasks.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Contract

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills: research Data Research Customer Support Breakdown Data Review demographic

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

Research Analyst @ Tech Mahindra

Home > Customer Success, Service & Operations - Other