International Voice Process-Experienced Candidates (Immediate Joiners) @ IntouchCX

Job Description

Job Title: International Voice Process

Location: Hyderabad

Experience: 6 months and above Experience into international Voice process

Employment Type: Full-Time

Shift: Night Shift / Rotational Shift

Job Summary:

We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.

Key Responsibilities:

Handle international inbound & outbound calls professionally. Assist customers with queries, complaints and product/service information. Maintain call logs and update CRM systems accurately. Achieve quality & performance targets (AHT, CSAT). Maintain customer satisfaction goals and follow process guidelines.

Qualifications & Skills:

Any Graduate / 12th Pass (as required). Excellent English communication skills (verbal & written). Basic computer and typing skills. Willingness to work night shifts / rotational shifts. Good listening, problem-solving & customer handling skills.

What We Offer:

Competitive salary 2 way Cab facility On-the-job training & career growth opportunities. 5-day work week with rotational offs.

How to Apply:

Interested candidates can apply with updated CV on Naukri.com You can also share your CV via email: si*****s@in******x.com Call/WhatsApp: HR Simu (8617739***)

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   International Voice Process US Process Customer Support International Call Center Technical Voice Process Us Voice Process Voice Support International Calling UK Process International BPO