Wipro is Hiring For International Voice US Process
- Wipro
- 0 - 4 years
- Delhi, NCR
- 21 hours ago
- Email to a friend
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Job Description
Mega Walk-in Drive for WIPRO - International Voice Process
Between 0-4 years of experience
Candidate with an experience in any of below vertical: -
1) Customer Service- (ITES/Aviation/Hospitality)
2) HR Helpdesk or Employee services,
3) Voice Based Support
Preferred:-
Customer Service International Voice Experience
- Need excellent communication skills
- Customer Orientation, Centricity and Communication
- Exceptional customer service focus, including attention to detail and producing quality results
- Strong communication with superior verbal and written skills.
- Ability to comprehend complex and variable Customer Queries
- Ability to summarize the situation and be able to articulate the response on the Query received
- Takes end-to-end Ownership and accountability of Customer Issues for resolution
- Ability to gauge the Customer's sentiments & emotions.
- Problem Solving and Decision making - Attention to detail - Ability to unpack customer issue - Layer by layer - Ability to navigate through unknown and look for solution - Understand the root cause of the issue and ability to assess downstream impact to other processes.
- Ability to interpret Customer's situation and connect the dots to the available resources & solution
- Requires good analytical skills in order to validate complex & dynamic queries
- Ability to prioritize & organize tasks
- Process US Pension / Retirement - Create high degree of customer experience(preferred)
- Educational Qualifications: Graduate
- Experience Required: 0-4 years
- US Shifts, with both side cab.
- 24*7 work environments, any 5 days/week.
Please carry your Aadhar Card/Voter ID and a hard copy of your resume while coming for a walk-in drive.
Date: 12-Mar-2026, Thursday
Time: 03:30PM - 5PM
Address: Ground Floor, Building 2, Candor Tech Space, Tikri, Sector 48, Gurugram, Haryana 122018
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Walk-insContact Details:
Company: WiproLocation(s): Delhi, NCR
Keyskills: International Voice Process US Process Inbound Voice Process Customer Support Customer Service International Call Center US Shifts International BPO UK Process
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