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Hiring For non voice Process-Telecom @ Net Impact Solutions

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 Hiring For non voice Process-Telecom

Job Description

Hi ,
We are looking for a creative individual to handle customer escalations on LinkedIn, Facebook, and Instagram. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses

  • Job Title/ Designation - Sr. Customer Service Associate - Social Process
  • Process - Telecom
  • Location - Noida, Sector 62
  • Days of working 5 Days a week / Rotational off and shifts
  • Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances +Medical Insurance
  • Qualification - Graduation is MandatoryExperience - Min 1 Year Experience in customer service, handled social Media Escalations on linkedin, Facebook, Instagram current or previous.
  • Roles & Responsibilities:
  • Handling customer queries on social media platforms like Facebook, Twitter, Instagram etc.
  • Handling customer escalations/grievances.
  • Handling social media escalations on social media platforms.
  • Providing resolution to the customers.

If interested please call or whatsapp Divya :-8373955*** or else share resume on email id :-di*********a@ne*************d.com


Regards,

Divya Sharma

HR Team

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Net Impact Solutions
Location(s): Delhi, NCR

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Keyskills:   Chat Email Support Non Voice Process Web Chat Chat Process

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₹ 2.25-4 Lacs P.A

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Net Impact Solutions

Savista provides end-to-end revenue cycle solutions and has been a trusted partner of healthcare organizations for over 30 years. We serve over 770 clients across 49 states, have been named a 2024 Top 10 BPO Healthcare by Healthcare Business Review, and have achieved the prestigious Peer Reviewed de...