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Customer Service Associate ( International Voice / Non Voice) @ FIS

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 Customer Service Associate ( International Voice / Non Voice)

Job Description

What you will be doing:

  • Provides customer support by phone, email or instant message to consumers.
  • Serves as primary contact for inbound customer issues.
  • Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
  • Applicants should be adaptable to any shift timings (24 x 7 shifts) including night shifts.

What you will bring:

  • Excellent verbal and written communication skills.
  • Computer navigation and operation skills.
  • Excellent customer service skills that build high levels of customer satisfaction.
  • Demonstrates effective people skills and sensitivities when dealing with others.
  • Ability to work both independently and in a team environment.

Experience-Fresher (2025 batch)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: FIS
Location(s): Noida, Gurugram

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Keyskills:   Customer Service consumer inquiries International Voice Non Voice communication customer support

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₹ Not Disclosed

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FIS

Fiserv Inc Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, provides information technology systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, business process outsourcing (BPO), software and systems solutions. The comp...