Process Manager
- eClerx
- 0 - 17 years
- Mumbai
- 5 days ago
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Job Description
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Process/Activities with Experience:
- Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Equity Accumulators, FX accumulators, Nostro Reconciliation
- Should have understanding of Pre Settlements activities, like: Cash flow confirmation with counter parties, affirmation of cash flows in system, cash flow processing, SSI update / correction / upload, etc.
- Should have understanding of Post Settlements activities, like: Fails Management, Breaks resolution, Reconciliation of breaks with fails, etc.
- Should have understanding of SWIFT messages used in Cash Settlements, like: MT103, MT202, MT210, etc.
- Should be aware of client money use & its implications
- Experience in conducting time and motion studies, utilization models and understanding of the industry standard KPI and KRI s in the settlement function with an understanding of logical thresholds will be preferred
- Should be aware of electronic confirmation platforms like Markitwire, DTCC, CLS, etc.
- Should able to communicate effectively with global counterparties and trade support groups to confirm cash flows/resolve discrepancies
- Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day
- Should have hands on experience on MS Office (Basic as well as Advance)
- Should be able to work with teams across time-zones and cultures
- Should be organized, detail oriented, flexible, self-starter & highly motivated
- Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes
- Should be good with numbers and ability to derive information from data and creative problem solver
Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc.
Tools/industry utilities: Preferred hands-on & understanding of DTCC, CLS, MarkitWire, ALERT, etc.
Reporting/Client Management:
We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting
Other Requirements:
Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope
Knowledge of/prior experience with offshoring processes in vendor setup and methodologies highly preferred
Should be good with logical and quantitative abilities
Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team
Job Classification
Industry: MiscellaneousFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Asset OperationsEmployement Type: Full timeContact Details:
Company: eClerxLocation(s): Mumbai+ View Contact
Keyskills: Change management Automation Fixed income Reconciliation Consulting Swaps MS Office Operations Client management Process management
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eClerx
eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...
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