CSO in Making - Jeppesen PS
- Globallogic
- 5 - 10 years
- Bengaluru
- 8 hours ago
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Job Description
Description:Job Title: Client Solution Owner in making(Techno-Functional) Airline Solutions
Role Summary
The Client Solution Owner is accountable for end-to-end customer solution success across implementation, configuration, technical alignment,
and value realization
The role requires strong airline domain understanding combined with hands-on technical expertise in Python-based backend
systems, cloud-native architectures, and distributed systems
The position acts as the bridge between airline stakeholders and engineering teams,
ensuring scalable, maintainable, and performance-optimized solutions
Requirements:
Job Title: Client Solution Owner in making(Techno-Functional) Airline Solutions
Role Summary
The Client Solution Owner is accountable for end-to-end customer solution success across implementation, configuration, technical alignment,
and value realization
The role requires strong airline domain understanding combined with hands-on technical expertise in Python-based backend
systems, cloud-native architectures, and distributed systems
The position acts as the bridge between airline stakeholders and engineering teams,
ensuring scalable, maintainable, and performance-optimized solutions
Job Responsibilities:
Key Responsibilities
Rave (Local functional development language)
Core Python (with software development and programming)
Full stack python developer
Gherkin & Behave (for elaborated tests structure)
XML (for data model definitions, layout configuration, misc
configuration and data integration)
Json (for advanced data integration)
CSV (for simple data integration)
Bash Scripting (for general automation scripts)
SQL (queries to the database)
GitHub, Linux knowledge
Guide the client by proposing appropriate solution approaches and trade-offs
Ensure delivery of a minimal, value-focused configuration aligned with business objectives
Own and manage the product backlog, including prioritisation and refinement of backlog items
Translate client requirements into well-defined backlog items, in collaboration with the delivery team
Ensure non-development activities (eg training preparation, testing support, environment setup) are represented and prioritised in the backlog
Involve the client in acceptance and validation activities and manage change requests Contribute to planning and scheduling based on sprint plans and delivery progress
Review sprint outcomes and confirm that delivered functionality meets intended objectives Accept or reject delivered features and decide readiness for client delivery.
Own the complete client solution lifecycle from requirement discovery to production rollout and post-go-live stabilization
Guide customers on solution design, architectural trade-offs, scalability considerations, and operational impacts
Translate airline operational requirements into technically actionable backlog items aligned with system architecture
Drive backlog prioritization with a clear understanding of business value, technical debt, and platform constraints
Participate in solution architecture discussions covering APIs, integrations, data flows, performance, and security
Ensure non-functional requirements (performance, reliability, accessibility, security, compliance) are defined and validated
Oversee integration touchpoints including crew systems, operational control, payment gateways, OAuth providers, CRMs, and third-party APIs
Lead client validation cycles (UAT), manage change requests, and govern scope evolution
Review sprint deliverables for functional accuracy, API consistency, performance benchmarks, and production readiness
Collaborate with DevOps teams on environment setup, CI/CD pipelines, container orchestration, and cloud deployments
Required
Product configuration and extension - Configure and extend existing functionality, including business logic, data models, reporting, and user interface adaptations
Integration design and implementation - Design, build, and evolve integration points with internal systems as well as customer and third-party products
DevOps and delivery enablement - Contribute to CI/CD pipelines, automated testing, and release delivery to support reliable and repeatable deployments
Client collaboration and requirements capture - Work closely with client stakeholders to understand operational needs and business objectives, translating these into implementable requirements
Quality-driven development - Apply strong development practices, including automated test development and continuous validation, to ensure solution quality and maintainability
Domain & Preferred Qualifications
Strong airline domain knowledge (crew tracking, operational control, manpower planning)
Experience with Jeppesen ForeFlight (Crew Tracking and related modules) preferred
Strong stakeholder management and customer-facing communication skills
Ability to engage both technical architects and airline business leadership
Certification: IAAP Web Accessibility Specialist (WAS 20192022) preferred
Preferred qualifications
Airline business knowledge
Crew Management knowledge
Possess a well-rounded technical background combined with a strong business mindset to effectively guide customers toward sustainable and maintainable solutions
Strong leadership skills
Strong communication skills
7+ years experience with software development and programming
3+ years experience with Python
5+ years experience effectively working in a Linux/Unix environment
Airline and specifically Crew and/or Operations planning experience
Understanding of AWS / Kubernetes
What We Offer:
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Head - EngineeringEmployement Type: Full timeContact Details:
Company: GloballogicLocation(s): Bengaluru
Keyskills: cd continuous integration kubernetes python github software development automation testing ci/cd tracking professional development sql stakeholder management xml linux leadership json airlines gherkin aws bash scripting programming unix communication skills unix internals
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