Systems and Infrastructure Engineer III
- Walmart
- 3 - 6 years
- Bengaluru
- 2 days ago
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Job Description
Position Summary... What youll do...About Team
Walmart s Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart.
As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.
What you will do
The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others. We work on multiple Enterprise Integration technologies like SAP BODS, IBM Integration Bus, IBM MQ, MFT, ITX, SAP PI/PO, SAP CPI.
We work on all incidents, change management, problem management across the 2000+ integration applications across multiple domains like Finance, Manufacturing, Retail, People etc across multiple regions. Team work on service improvements to improve stability of Integration applications and minimise manual efforts
As a Systems and Infrastructure Engineer for Walmart, you ll have the opportunity to
- Manage 2000+ Integration applications in Production environment.
- The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others.
- Responsible for renewal of application specific certificates
- Each person on the support team is critical as they cover a specific shift to provide the needed support coverage. To ensure we identify and recover as quickly as possible.
- You will work in Integrations related tech stacks using several technologies including but not limited to IBM Integrations Bus, IBM MQ, MFT, ITX, SAP CPI, SAP PI/PO, SAP BODS, REST APIs, etc.
- Help define Support Roadmap and own the entire support delivery end to end
- Work very closely with different product and business stakeholders at various locations in US and India to drive the execution of multiple business plans and technologies
- Support business objectives by collaborating with business partners to define priorities, identify opportunities and drive resolutions
- Independently own and address and resolve applications issues, provide updates and drive root cause analysis including identifying issue patterns and working with Project Services/Development teams to address them.
- Responsible for coming up with processes to maintain incident support metrics like backlog, MTTR, INC SLAs etc
- Plan, execute and implement applications and configuration change procedures
- Responsible for on-call manager support as per pre-determined shift roster which includes weekend support.
- Conceptualize the idea for process improvements and/or automation frameworks that will make for more effective Support engagement
- Exhibit strong leadership and communication skills to collaborate with product, engineering and management teams across different geographic locations
- Gain &maintain expertise in flow of application process and systems related to domain
- Flexibility - responsibilities will require rotational shifts across 24*7 including night shifts and weekend work. All team members will be expected to work around 6-8 days of night shifts every month.
- Optimize IT resource utilization
- Analyze and come up with curated solutions to system integration problems.
What you will bring
- An Engineering Degree - B.E/B.Tech/MS in any stream Computer Science preferred.
- 3-6 years of relevant experience, Minimum of 3 years of experience with Integrations technologies. Experience in leading Scrum teams.
- Overall 2+ years of relevant experience in Enterprise Integrations production support.
- Good analytical skills to analyse the Integrations application issues and fix issues independently.
- Should have supported middleware interfaces
- Very good debugging skills in SAP BODS.
- Good to have exposure to IBM Integration Bus, SAP PI/PO, IBM MQ, SAP CPI.
- Hands-on experience in any cloud native technologies like Azure, GCP
Exposure to Automation tools and technologies, Scripting languages. - Very strong understanding and experience in the area of software development lifecycle.
- Strong Java/J2EE, Spring skills.
- Working knowledge in a Cloud based service.
- Ability to code/Script in one of the languages (C#, Python and Java)
- Mentoring team on technology and process for automation need
- Core Skills: SAP BODS
- Good to have: IBM Integration Bus/IBM MQ, SAP PI/PO, SAP CPI, MFT, IBM ITX.
Messaging and communication: IBM MQ/Active MQ- Basic debugging knowledge
App monitoring tools: Service Now, Strong debugging knowledge
Cloud Technologies: MS Azure, GCP and Open Stack - Basic debugging knowledge
About Walmart Global Tech
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Walmart s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
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Belonging
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Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
Minimum Qualifications... Option 1: Bachelors degree in computer science, computer engineering, information systems, information technology, or related area and 2 years experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.Option 2: 3 years experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies. Preferred Qualifications... Master s degree in computer science, computer engineering, information systems, information technology, or related area
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Database AdministratorEmployement Type: Full timeContact Details:
Company: WalmartLocation(s): Bengaluru
Keyskills: Automation Change management Production support Debugging System integration Scrum Middleware Information technology Virtualization Python
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