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ServiceNow Developer @ Careernet

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Careernet  ServiceNow Developer

Job Description

Key Skills: ServiceNow Development, CSMD, SQL, Workflow Automation, Incident/Problem/Change Management, Scripting (JavaScript), Integration with ITSM Tools, Reporting & Dashboards

Roles & Responsibilities:

  • Design, develop, and maintain ServiceNow applications, modules, and customizations to meet business requirements
  • Develop workflows, business rules, client scripts, UI policies, and UI actions in ServiceNow
  • Implement and maintain ITSM processes including Incident, Problem, Change, and Request Management
  • Work with CSMD for asset management, configuration management, and service catalog configurations
  • Write efficient SQL queries to retrieve, update, and manipulate data for reporting and integrations
  • Build dashboards, reports, and analytics to support operational and management reporting
  • Integrate ServiceNow with third-party applications and IT tools as required
  • Conduct unit testing, troubleshooting, and performance optimization of ServiceNow applications
  • Collaborate with business analysts, project managers, and stakeholders to gather requirements and provide technical solutions
  • Follow ITIL processes and best practices in development, deployment, and support
  • Provide technical guidance to junior developers and support production issues

Experience Required:

  • 6 - 9 years of experience in ServiceNow development and implementation
  • Hands-on experience with CSMD and SQL
  • Strong knowledge of ServiceNow modules including ITSM, ITOM, CMDB, and Service Catalog
  • Experience in workflow automation, scripting, and integrations
  • Exposure to ITIL processes and frameworks
  • Proven ability to deliver solutions independently and collaboratively in a team environment
  • Experience in troubleshooting and supporting ServiceNow production environments

Education: Any Graduation

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: Careernet
Location(s): Mumbai

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Keyskills:   Incident/Problem/Change Management Reporting & Dashboards CSMD Workflow Automation SQL

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