Rack Decom Datatech Professional
- Amazon
- 2 - 7 years
- Mumbai
- 2 days ago
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Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on one of the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Data Services India Private Limited is looking for a Rack Decommissioning Data Technician to join our growing team in India. The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed from our facilities in India. Team members will also process large volumes of media containing customer data to ensure that all customer data is sanitized and protected. You will work in a team environment collaborating with other teams, which requires strong communication skills. Amazon Data Centers treat customer data with the utmost importance; selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensure customer data is protected and handled properly. Key job responsibilitiesProcessing legacy hardware out of the data center facilities in India
Moving large enterprise equipment
Lift up to 49lbs and participate in team lifts of 50+ lbs
Hard drive removal and destruction
Creating/attaching labels and barcodes
Updating progress through a web ticketing systems
Documenting procedures
Escalating concerns to senior technicians and managers as needed/required
Work with basic PC components and hardware like:
1. HDD/SSD/Flash/Removable storage media
2. USB/FireWire/Esata A day in the life
You will work on decommission of data center infrastructure including racks, servers, and networking equipment following established SOPs as per workflow and ticket-based environment. Perform hardware operations such as rack installation, migration and systematic problem resolution. Maintain site organisation and cleanliness while demonstrating strong troubleshooting abilities. Physical requirements include lifting and racking equipment up to 20kg, potentially working in confined spaces or elevated locations. Must adhere to all health and safety guidelines as well as security protocols. Internal documentation and Projects About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. . Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth
We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 2+ years of computer hardware troubleshooting and repair experience
- Bachelors degree in information technology or computer science
- Knowledge of IT system hardware and network concepts - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience with computer hardware troubleshooting and repair
- Knowledge of server hardware and components
Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Technical Support - Voice / BlendedEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Mumbai+ View Contact
Keyskills: Supply chain Computer science Cloud computing Computer hardware USB Standard operating procedures Workflow Information technology infrastructure services data center infrastructure
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Amazon
Amazon Development Centre India Pvt. Ltd. At Amazon, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving custo...
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