Customer Support Executive @ BPO

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Customer Support Executive

BPO
2 - 3 years
Delhi, NCR
2 months ago
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Job Description

Handle international customer calls. Address billing, refund & service-related concerns. Follow SOPs, update CRM, maintain AHT & quality standards, and ensure high CSAT. Provide resolutions, maintain call quality & documentation. WA On 9140380*** Now

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Graduate with C1 comms skills. Fresher & experienced candidates can apply. Basic computer knowledge & customer handling skills required.

Perks and benefits

Medical Insurance.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: International Bpo
Location(s): Delhi, NCR

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Keyskills: US Process Hospitality Debt Collection International Ticketing Travel Domain Communication Skills Customer Support Travel Process International Process International Voice Air Ticketing Us Voice Process International Voice Process International Calling UK Process

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₹ 4-9 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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BPO

Key Responsibilities: Resolve customer queries and ensure satisfaction. Maintain accurate records and follow company protocols. Skills: Strong communication and problem-solving skills. contact: 9140380062

Customer Support Executive @ BPO

Home > Voice / Blended