Executive: Referral sales
- Manipal Hospitals
- 5 - 10 years
- Delhi, NCR
- 4 days ago
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Job Description
Job Description: Manipal Hospitals is seeking a dynamic and motivated Executive for their Referral Sales team. The primary responsibility of this role is to drive hospital referrals from various stakeholders, including doctors, clinics, and healthcare organizations. The Executive will work to build and maintain strong relationships with referral sources, ensuring that Manipal Hospitals is top-of-mind when patients require medical services. Key Responsibilities: - Develop and implement referral strategies to increase patient volume and enhance hospital revenue.
- Establish and maintain relationships with healthcare professionals, clinics, and other potential referral sources.
- Conduct regular visits to referral sources to understand their needs and address any concerns.
- Organize and attend community events and health camps to promote hospital services and generate referrals.
- Collaborate with marketing and communications teams to create promotional materials targeted at referral sources.
- Track and report on referral metrics to assess the effectiveness of outreach efforts.
- Provide excellent customer service and support to both referral sources and patients. Skills Required: - Strong communication and interpersonal skills to build relationships and trust with referral sources.
- Sales and negotiation skills to effectively promote hospital services and secure referrals.
- Ability to analyze data and metrics to measure the success of referral strategies.
- Strong organizational skills and attention to detail.
- Time management skills to prioritize tasks effectively and meet deadlines. Tools Required: - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with Customer Relationship Management (CRM) software to manage leads and track interactions.
- Knowledge of healthcare systems and terminology to effectively communicate with medical professionals.
- Experience with data analysis tools to evaluate referral performance metrics.
- Ability to use communication platforms and digital tools for outreach and marketing initiatives. Join Manipal Hospitals as an Executive in Referral Sales to play a key role in enhancing patient access to quality healthcare services while contributing to the overall growth of the organization.
Roles and Responsibilities
About the Role:
- The Executive of Referral Sales at Manipal Hospitals will be responsible for driving referral business and building relationships with healthcare professionals.
- This role requires identifying potential referral sources and engaging with them to promote hospital services.
- The position involves collaborating with internal teams to ensure seamless communication and follow-up regarding patient referrals. About the Team:
- You will be part of a dynamic sales team that works closely with various departments within the hospital.
- The team is focused on enhancing patient acquisition through building strong partnerships with local doctors and healthcare providers.
- Collaboration and communication are key, as the team shares insights and strategies to improve referral rates and patient experiences. You are Responsible for:
- Developing and maintaining relationships with existing and potential referral sources to drive patient referrals.
- Conducting presentations and meetings with healthcare professionals to highlight the services and specialties offered by Manipal Hospitals.
- Tracking and reporting referral metrics, providing insights to management for strategy adjustments and improvements. To succeed in this role you should have the following:
- Proven experience in sales, preferably in the healthcare or medical industry.
- Strong interpersonal and communication skills to engage effectively with healthcare professionals.
- A results-driven mindset, with the ability to meet sales targets and contribute to the overall growth of the organization.
- An understanding of the healthcare landscape and the ability to navigate the complexities of patient referrals.
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Direct Sales ExecutiveEmployement Type: Full timeContact Details:
Company: Manipal HospitalsLocation(s): Delhi, NCR
Keyskills: data analysis customer relationship customer service interpersonal skills sales microsoft office suite excel marketing hospital sales sales executive activities relationship management hospital marketing negotiation word powerpoint communication skills crm
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Manipal Hospitals
Manipal Health Enterprises, commonly known as Manipal Hospitals, is an Indian for-profit private hospital network headquartered in Bangalore, Karnataka. The hospitals trace their origins to the Kasturba Medical College, founded by T. M. A. Pai in 1953.
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