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Hotel Operations Manager @ OYO

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 Hotel Operations Manager

Job Description

Job description

Role & responsibilities

  • Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively
  • Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions
  • Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster
  • Ensure collection of accounts receivable/outstanding amount from portfolio clients
  • Resolve issues arising between property owners, customers & internal stakeholders
  • Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business

Preferred candidate profile

Networking ability

Soft Skills (ERP/APP usage, Excel, Email writing)

Good negotiation skills

Analytical ability

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Tirupati

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Keyskills:   Hotel Operations Hospitality Management Revenue Management OTA Revenue Enhancement Revenue Planning

 Fraud Alert to job seekers!

₹ 4-8 Lacs P.A

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OYO

Established in 1994, as a proprietary concern, Toyop Relief Pvt Ltd. (TRPL) was incorporated in 2007. TRPL is one of the leading Merchant Exporters with vast experience in supply of relief materials with an annual turnover of approx. US $14 million with headquarters at Mumbai. As one of the top most...