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Support Engineer @ Valuelabs

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 Support Engineer

Job Description

We are planning a Walk-in Drive for the role of Technical Support and are looking for enthusiastic immediate joiners who are interested in working in a dynamic and fast-paced support environment.


Role: Technical Support Executive

*freshers can apply if found smart, quick leaner and excellent communication with SQL understanding


Key Responsibilities:


1) deliver the KPI metricss

2) handle volumes by email and call

3) provide end to end solution for every case

4) research or analyse the issues to find root causes and fix them immediately


Mandatory Expectations:


Hybrid work model Candidates should be local to Hyderabad or willing to relocate


Fixed night shift Shift timings may be 6 PM / 9 PM


Must be willing to work on India and US holidays


Rotational weekly off


Experience in writing or customizing SQL queries


Ability to work in a fast-paced environment (90%+ occupancy)


Expected CTC aligned with the budget


Ready for a year commitment clause


Strong communication, coordination, and client relationship skills


Walk-in Details:

Location: Hyderabad

Date: Yet to be disclosed

Role: Technical Support

Joining: Immediate / Early Joiners Preferred


Note: Candidates will be invited for the walk-in after resume screening.

Interested candidates are requested to share their updated resume.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Contract

Contact Details:

Company: Valuelabs
Location(s): Hyderabad

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Keyskills:   Technical Support Software Support Sql Support Production Support Application Support

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₹ Not Disclosed

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Valuelabs

About ValueLabs We are a leading global technology company specializing in Digital Enablement and Product Development. Through our unique OneCompany model of engagement, we help companies unleash the potential of digital technology to achieve real business outcomes, make processes frictionless a...