Lead Application Development Engineering Associate
- NCR Corporation
- 4 - 5 years
- Noida, Gurugram
- 11 days ago
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Job Description
- Develop and support Oracle EBS CRM modules, including Service Requests (SR), Tasks, Incidents, Contact, Customer, Site, and related components.
- Customize and enhance CRM workflows, D2K forms, reports, APIs, and business events.
- Develop PL/SQL packages, procedures, views, and performance optimized CRM queries.
- Build and support integrations between EBS CRM Fusion, using REST/SOAP services
- Perform issue analysis, debugging, and resolution for CRM-related defects.
- Collaborate with functional teams to translate CRM business requirements into technical designs.
- Prepare technical design documents, test cases, and release deployment artifacts.
- Bachelor s degree in computer science, IT, or related discipline.
- 4 5 years of hands-on experience in Oracle EBS R12 CRM modules.
- Strong experience with CRM components:
- Service Request (SR), Tasks, Incidents
- Customer/Sites
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- Strong skills in:
- PL/SQL
- Oracle Forms, Workflows ,AOL objects
- XML Publisher / BI Publisher
- Web services integrations
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- Good understanding of Oracle EBS CRM architecture, tables, and APIs.
- Experience with Oracle Fusion Cloud CRM (basic to intermediate).
- Good understanding of Unix and shell scripting.
- Experience in performance tuning of CRM modules.
- Experience with OA Framework (OAF).
- Knowledge of D2K forms development.
- Exposure to OIC integrations.
- Business Events & Workflow customizations in CRM.
- Experience with CRM-related integrations (e.g., CTI, third-party service tools).
- Strong communication and problem-solving skills.
- Ability to work independently and collaboratively with functional/business users.
- Attention to detail and strong ownership mindset.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Data warehouse DeveloperEmployement Type: Full timeContact Details:
Company: NCR CorporationLocation(s): Noida, Gurugram
Keyskills: Unix Performance tuning XML Shell scripting Debugging PLSQL Workflow Application development Test cases CRM
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NCR Corporation
NCR Corporation is a global leader in enterprise technology solutions, specializing in software, hardware, and services for industries such as banking, retail, and hospitality. The company provides point-of-sale systems, ATMs, self-service kiosks, and digital banking platforms that enable seamless c...
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