Senior Operations Engineer @ Atovitt Services

Job Description

Join our team as a Senior Operations Engineer and play a crucial role in supporting our rapid growth. Youll tackle challenging production issues, develop automation software, and ensure our operations scale efficiently.

With your strong technical background and problem-solving skills, youll work closely with Product and other teams to enhance our systems and processes. Your contributions will be key to maintaining our commitment to delivering exceptional service and value to our customers.

This position offers the opportunity to impact the operational backbone of our leading SaaS product and drive continuous improvement across the organization.

Responsibilities

Investigate and resolve or recommend solutions for production issues

Respond to technical questions escalated by the Customer Support team

Perform root cause analysis for production issues/errors and recommend improvements

Work with Product during feature implementation to meet operational requirements

Develop software to automate operational procedures and data collection

Implement triggers for alert generation based on product value delivery

Facilitate operational needs of other departments by delivering tools, implementing processes, or providing data access

Develop customer-focused software solutions as part of Professional Services

Review and enhance operating processes for efficiency and quality

Monitor integrations and reconcile partner with internal reports

 

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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