Senior Customer Service Representative
- Tech Mahindra Ltd.
- 16 Positions
- Mumbai
- 3 hours ago
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Job Description
- Handle inbound/ outbound calls from international customers.
- Provide accurate information and resolve customer queries.
- Maintain Professional communication and satisfaction.
- Follow company guideline and process protocols during calls.
- Documents customer interaction and maintain records.
- Excellent communication skills.
- Good software knowledge.
- Ability to work in Night Shifts.
- 5 Days working with 2 rotational week-off.
- Need Immediate Joiners.
Tech Mahindra Is hiring for International Voice Process Executive for its Canadian, Australian, Ireland etc. we are looking for candidate with excellent communication skills who can effectively handle international customer interaction and provide high quality service.
Key Responsibility
Eligibility Criteria
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Senior Customer Service RepresentativeContact Details:
Company: Tech Mahindra Ltd.Location(s): Mumbai
Keyskills: communication skills voice process domestic bpo international bpo leadership skills lead generation crm management executive development
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Tech Mahindra Ltd.
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...
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