Customer Service Representative
- Hucon Solutions India
- 99 Positions
- Hyderabad
- 12 hours ago
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Job Description
We are seeking a motivated Customer Support Associate to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and their issues are resolved promptly.
Job Description
Role-customer support associate-voice
Qualfications -Any UG, Graduates, Post graduates
Eligibility-Min 1 yr-5 yrs
International voice process experience
CTC offered-2.5lpa-4lpa
Excellent communication skills.
Immediate joiner-10days of notice period
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints effectively and efficiently.
Document customer interactions and maintain accurate records in the CRM system.
Provide product and service information to customers and assist them in making informed decisions.
Collaborate with team members to improve customer service processes and enhance customer satisfaction.
Identify trends in customer issues and provide feedback to management for continuous improvement.
Skills and Qualifications
Excellent verbal and written communication skills in English.
Strong problem-solving abilities and a customer-centric approach.
Proficiency in using CRM software and Microsoft Office Suite.
Ability to handle difficult situations and provide effective solutions.
Basic understanding of customer service principles and practices.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Shortlisted candidates need to walk-in for further rounds.
Interested candidates can share their updated resume to this number- hidden_mobile
Email ID- hidden_email
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Customer Service RepresentativeContact Details:
Company: Hucon Solutions IndiaLocation(s): Hyderabad
Keyskills: inbound calls international call center outbound calling customer service voice process
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Hucon Solutions India
Hucon Solutions India Pvt.Ltd.Hucon Solutions is an Integrated HR Service Provider for all Corporates all over India. We are backed by a good ERP and enough experience in HR and related activities. It has helped generate career opportunities for more than a million individuals in India. Hucon Solu...
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