VOD-LC Specialist, Amazon Flex

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VOD-LC Specialist, Amazon Flex

Amazon
2 - 8 years
Hyderabad
6 days ago
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Job Description

Key job responsibilities
Follows SOP or managers instructions and ensures tasks are quality compliant You will be a primary POC supporting the execution of ad-hoc, and high visibility tasks related to identify DP pain points by sourcing insights from various listening channels Collate and share feedback from various social listening channels to relevant POCs. Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks. Maintains records of day-to-day work by updating trackers or workflow tools.
Contributes to program improvement ideas, if applicable Proactively raises issues/alarms to manager or stakeholders - Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
- Experience with SQL - Fungible to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs
- Demonstrate flexibility to work overtime hours as per business requirement.

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Amazon
Location(s): Hyderabad

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Keyskills: Computer science Excel Analytical Relationship building Flex Transition Workflow Statistics SQL Recruitment

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Amazon

Amazon Development Centre India Pvt. Ltd. At Amazon, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving custo...

VOD-LC Specialist, Amazon Flex

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