Manager, Software Development
- IntouchCX
- 6 - 11 years
- Hyderabad
- 2 days ago
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Job Description
About the Job
We're looking for a Manager, Software Development to join our growing product development team. This is a great opportunity for a motivated leader to take ownership of project delivery and manage tasks to ensure they are completed on time.
As Manager, Software Development, You Will
- Conduct Business Analysis & Content Development.
- Manage Client Relationships & Communication.
- Oversee Day-to-Day Activities & Reporting.
- Perform Product Maintenance.
- Develop and deliver status reports and maintain accurate and up-to-date Project Control Workbook data.
- Assist in developing and recommending best practices and tools for project execution and management.
- Identify system deficiencies and implement effective solutions to address them.
- Develop and create scripts and tests.
- Work with a team of individuals who provide Production Support and Maintenance, and some small enhancement implementation.
- Maintain and update standard documentation.
- Support users by responding within the designated SLA.
- Limit the number of false positive and false negative results of our automated regression tests.
As Manager, Software Development, You Need
- A bachelor's degree in Computer Science, Information Technology, or a closely related field is preferred.
- Minimum 6 years of experience in a Manager position.
- At least 4 years of experience leading a development team.
- Effective communication, Technical Understanding, and Teamwork skills.
- Excellent problem-solving and analytical skills.
- Should have experience in the SDLC process.
- An agile experience is an added advantage.
- Must know about Open Source Technologies ( NodeJS, ReactJS, JavaScript, HTML, CSS, TypeScript, Java, .NET etc.,)
- Experience writing relational database queries (MSSQL/MySQL).
- Experience writing NoSQL queries (MongoDB).
- Hands-on experience in the preparation of UML diagrams.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Engineering ManagerEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: css javascript node.js open source technologies html software development software testing information technology business analysis sql server nosql sql react.js java uml project delivery .net mysql typescript agile mongodb sdlc
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IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
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