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Customer Care Executive @ People Hire Consulting

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People Hire Consulting  Customer Care Executive

Job Description

Job Description:

We are hiring Voice Process Executives for a Customer Interaction / ICC Voice Process. This role involves handling inbound/outbound customer calls, resolving queries, and providing excellent customer service.

Key Responsibilities:

  • Handle customer calls professionally and efficiently
  • Understand customer issues and provide accurate resolutions
  • Maintain high quality and compliance standards
  • Update customer details and call notes in the system
  • Meet daily productivity and quality benchmarks

Eligibility Criteria:

  • Experience: Minimum 1 year Voice / ICC / International or Domestic Voice experience
  • Education: Any Graduate
  • Communication: Good verbal communication skills
  • Shift: Rotational shifts
  • Notice Period: Immediate Joiners

Salary & Benefits:

  • CTC: Up to 6.0 LPA (Maximum)
  • Working Days: 5 Days
  • Both-side cab facility
  • Free meals
  • Stable process with growth opportunities

Preferred Candidate Profile:

  • Prior experience in Voice / ICC / Customer Support
  • Comfortable handling customer calls
  • Ready to work in rotational shifts
  • Looking for long-term opportunity
  • If INT PLS CONNECT MOHIT-9599110***

Job Classification

Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: People Hire Consulting
Location(s): Noida, Gurugram

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Keyskills:   Bpo Customer Service International BPO Inbound Process Customer Service International Call Center Voice Process Amadeus US Process Airline Process CSE Travel Sales Travel Process GDS Customer Care International Process Air Ticketing UK Process International Calling

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₹ -6 Lacs P.A

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People Hire Consulting

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