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SPE/SME/QA @ Cognizant

Home > Voice / Blended

Cognizant  SPE/SME/QA

Job Description

Desired Candidate Profile

  • 2-8 year of experience in BPO/call center environment.
  • Excellent communication skills in English language (fluent speaking & writing).
  • Strong interpersonal skills for effective interaction with customers and colleagues alike.
  • Ability to work night shifts (rotational) including weekends off.
  • Billing/Customer support /Technical support

Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call.


Please reach out in case of any queries.


Sonali Chattopadhyay I Associate People Success

Orcapod Consulting Services Pvt Ltd.

Email I so*****************y@or****d.work

www.orcapodservices.com

9548431***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Coimbatore

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Keyskills:   Customer Support Billing Technical Support US Healthcare Voice Process US Process Us Voice Process International Voice Process International BPO

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Cognizant

Job Description:1. Strong organizational and time-management skills with the ability to manage multiple priorities.\n\n2. Excellent verbal and written communication skills.\n\n3. Proficiency in scheduling tools and platforms (e.g., Outlook, MS Teams, Workday or equivalent ATS).\n\n4. Attention to de...