Salesforce QA Automation @ Wipro

Job Description

 

Roles & Responsibilities:

• Stay up to date with Salesforce.com system upgrades and the constraints of CRM applications.
• Should be aware of the Sales process.
• Design and execute test cases for Salesforce applications.
• Work with QA Lead, Developers, and Business Analysts to meet Business objectives
• Perform regression testing to ensure new changes do not adversely affect existing functionality.
• Automate test scripts using testing frameworks and tools.
• Build and Improve the Quality of the Automation framework.
• Participate in requirement and design review meetings to provide feedback from a testing perspective.

Qualifications:

• Proven experience in Salesforce testing and QA methodologies.
• Familiarity with software development lifecycle (SDLC) and agile methodologies.
• Strong programming skills in the development of Test Automation framework using Tosca, Selenium, JUnit, TestNG or similar tools.
• Experience working within Continuous Integration/Continuous Deployment practices.
• Certification in Salesforce or QA is a plus.

Skills:

• Salesforce (Sales process)
• QA testing tools & Test documentations (like Test Plan, Test approach, Test completion Report)
• Test automation: Tosca (It is preferred), Java with Selenium 
• Test Management systems: JIRA, Octane, qTest (It is preferred),
• SDLC understanding
• Agile methodologies
• Database: MSSQL
• Analytical thinking
• Excellent Communication skills

Do

• Instrumental in understanding the test requirements and test case design of the product
  • Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
  • Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation
  • Ensuring the test cases are peer reviewed and achieving less rework
  • Work with development team to identify and capture test cases, ensure version 
  • Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
  • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc
• To design and execute the automation framework and reporting
  • Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
  • Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
  • Detect bug issues and prepare file defect reports and report test progress
  • No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer  SLA's and norms
  • Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
  • Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

• Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
  • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
  • On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
  • Updates of accurate efforts in eCube, TMS and other project related trackers
  • Timely Response to customer requests and no instances of complaints either internally or externally

NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score