Bilingual Customer Support Executive (French & English)
- IntouchCX
- 0 - 4 years
- Hyderabad
- 9 days ago
- Email to a friend
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Job Description
Job Summary:
We are hiring Bilingual Customer Support Executives (French & English) with strong communication skills to handle customer queries effectively. The role involves interacting with international customers and providing timely resolutions through chat/email/voice support.
Key Responsibilities:
- Handle customer queries in French & English
- Provide accurate and timely resolutions
- Maintain high customer satisfaction levels
- Follow company quality and process guidelines
- Document customer interactions properly
- Manage multiple queries simultaneously
Eligibility Criteria:
- Minimum 6+ months of experience in customer support (International process preferred)
- B2 level proficiency in French (Mandatory)
- Good command of English (written & verbal)
- Strong communication and comprehension skills
- Immediate joiners preferred
- Flexible to work in rotational shifts
Required Skills:
- Excellent written and verbal communication
- Good typing speed & accuracy
- Basic computer knowledge
- Ability to multitask
Interested candidates can share their updated resume to
Charitha HR - 7386613***
DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success - OtherEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: B2 French Language french language expert French Teaching French Translation
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IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
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