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Dynatrace SME/Architect @ DXC Technology

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 Dynatrace SME/Architect

Job Description

Dynatrace SME/Architect at Bangalore

Work at office

Dynatrace CoE Process Definition and Playbook Development: Define and document a comprehensive process for the Dynatrace Center of Excellence (CoE), culminating in a playbook that outlines process steps, templates, KPIs, and controls, with Shells sign-off as the final goal.

Collaboration: Work with Shell CoE leader to understand Shell process areas definition and align to Dynatrace CoE, Work with Shell and DXC leadership to align expectations, support, and priorities between Shell and DXC

Key skills and tasks:

  • Review Shell documentation (knowledge base) and align to process areas applicable to CoE
  • Review existing process documentation within Shells ServiceNow environment for effective process development.
  • Define KPIs and reports as needed for each of the process area
  • Capability to advise Shell on what they need to address
  • Identify needs of DXC Dynatrace CoE team for technical or process training and make sure that our team can deliver

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: DXC Technology
Location(s): Bengaluru

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Keyskills:   Architect Process training Process documentation Social media Process development Manager Technology Recruitment

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DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest com