Bilingual Customer Support Executive (French & English)
- IntouchCX
- 1 - 6 years
- Hyderabad
- 5 days ago
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Job Description
Job Title: Bilingual Customer Support Executive (French & English)
Company: IntouchCX
Location: Hyderabad (Work From Office)
Job Description:
This is your opportunity to join IntouchCX and be part of a people-first, performance-driven culture. We are looking for dynamic and customer-focused Bilingual (French & English) professionals to join our international support team.
Key Responsibilities:
- Handle customer interactions in French & English (Voice/Chat/Email)
- Provide prompt and accurate resolutions to customer queries
- Maintain high standards of customer satisfaction
- Document interactions in CRM tools
- Work effectively in a fast-paced, team-oriented environment
Eligibility Criteria:
- Fluent in French & English (Verbal & Written)
- Minimum B2 level proficiency in French
- Strong communication and interpersonal skills
- Customer-centric mindset with problem-solving abilities
- Basic computer knowledge and adaptability to tools
- Willingness to work from office (Hyderabad)
What We Offer:
- Competitive salary with performance-based incentives
- Career growth and continuous learning opportunities
- Collaborative and inclusive work environment
- Opportunity to work with global clients
- Comprehensive training and onboarding support
- Exposure to international work standards
- Employee engagement programs and rewards
- Supportive leadership and mentorship
Important Note:
IntouchCX follows ethical hiring practices and does not charge any fees or request sensitive personal information during the recruitment process.
How to Apply:
Email: ra*********m@in******x.com
Contact: 9963039***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: French Language B2 Customer Support Customer Service International Process International Voice Process International BPO
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IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
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