Learning & Development Lead Trainer
- IntouchCX
- 3 - 8 years
- Hyderabad
- 6 days ago
- Email to a friend
- Report this job
Job Description
About the Job
The Learning & Development Lead Trainer is responsible for designing, delivering, and evaluating training programs focused on leadership development, upskilling, and account-specific role training. This role requires a dynamic individual who can engage diverse audiences, foster a growth mindset, and support the organization''s strategic goals through effective learning initiatives.
As Learning & Development Lead Trainer, You Will
- Create comprehensive training programs that address leadership skills, industry trends, and specific role requirements
- Develop engaging training materials, including presentations, manuals, and e-learning modules, tailored to various learning styles
- Facilitate interactive training sessions, workshops, and seminars, both in-person and virtually
- Utilize various teaching methods to enhance participant engagement and retention, including role-playing, case studies, and group discussions
- Collaborate with stakeholders to assess training needs and identify skill gaps within the organization
- Conduct surveys and interviews to gather feedback and insights for continuous improvement of training programs
- Measure the effectiveness of training programs through evaluations, assessments, and participant feedback
- Provide regular reports on training outcomes, highlighting successes and areas for improvement
- Offer one-on-one coaching sessions to leaders and employees seeking to enhance their skills and performance
- Foster a supportive learning environment that encourages personal and professional growth
- Work closely with HR, department leaders, and subject matter experts to align training initiatives with organizational goals
- Participate in cross-functional projects to enhance training impact and foster a culture of continuous learning
As Learning & Development Lead Trainer, You Have
- 3+ years of relevant experience in Learning & Development
- Post-secondary education preferred
- Excellent facilitation skill
- Strong knowledge in English grammar
- Strong verbal and spoken proficiency in English
- Ability to handle a class of 20 to 50 participants
- Intermediate to Advanced proficiency in Google Suite and Windows Operating System
- Typing speed of 35 WPM with a minimum accuracy of 95% accuracy
- A positive work ethic and commitment to the tasks assigned
- Adaptability to trends within the organization
- Compliance to the organizational policies and standards
- The ability to work a variety of shifts, including days, evenings and holidays
- Flexible availability during business exigencies
- Commitment to work in any site in Hyderabad
Job Classification
Industry: BPM / BPOFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Corporate Training - OtherEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad+ View Contact
Keyskills: Lead Trainer Learning & Development operating system trainer compliance leadership skills leadership upskilling coaching hr
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in