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AR / Finance Operations (Associate / Sr. Associate / Lead) @ Sutherland

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 AR / Finance Operations (Associate / Sr. Associate / Lead)

Job Description

Department: Finance Shared Services / GBS
Location: Chennai
Reporting To: Team Leader / Associate Manager


Job Summary:

We are hiring AR / Finance Operations professionals across levels (Associate / Sr. Associate / Lead) with experience in Accounts Receivable, Cash Applications, Collections, and Payroll (for Sr. Associate). The role involves managing end-to-end AR processes, reconciliations, reporting, and stakeholder coordination while ensuring SLA adherence.

Key Responsibilities:

  • Apply customer payments and perform AR reconciliations in ERP systems
  • Monitor AR aging and follow up on overdue invoices
  • Handle customer queries related to payments and billing
  • Support month-end and year-end closing activities
  • Prepare reports on AR, collections, and performance metrics
  • Collaborate with internal teams (Finance, HR, Ops, Sales) for issue resolution
  • Ensure accuracy, compliance, and SLA adherence
  • Drive process improvements and maintain SOPs

Additional for Sr. Associate:

  • Handle payroll processing, employee queries, and compliance
  • Maintain payroll records and support audits

Additional for Lead:

  • Manage escalations, lead collections, and guide junior team members
  • Provide insights, reporting, and drive process excellence initiatives

Skills Required:

  • Strong knowledge of AR processes and accounting principles
  • Hands-on experience with ERP tools (Oracle, QuickBooks, Sage, etc.)
  • Advanced Excel skills
  • Good communication & stakeholder management
  • High attention to detail and accuracy
  • Target-driven with SLA/KPI focus

Experience:

  • Associate: 13 Years
  • Sr. Associate: 36 Years (AR + Payroll exposure preferred)
  • Lead: 69 Years (AR + Team handling / SME experience)

Qualification:

  • Graduate (Commerce preferred)

Additional Requirements:

  • BPO/Shared Services experience preferred
  • Flexible to work in shifts
  • Strong team player with problem-solving mindset

Kindly share your updated CV to mu*******h@su*******d.com or whatsapp at 7358282***

Disclaimer:

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com

Job Classification

Industry: Financial Services
Functional Area / Department: Finance & Accounting
Role Category: Finance & Accounting - Other
Role: Finance & Accounting - Other
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Chennai

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Keyskills:   Financial Reporting Month-End Closing Accounts Receivable AR Reconciliation Billing & Invoicing Collections Cash Application Credit Control

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...