Walk-in || Hiring: Senior Travel Consultant (Amadeus Expert) | Sutherl...
- Sutherland
- 1 - 2 years
- Mumbai
- 16 hours ago
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Job Description
Hiring: Senior Travel Consultant (Amadeus Expert) | Sutherland
Sutherland is seeking passionate travel professionals to join our dynamic team in Airoli, Navi Mumbai. If you have a deep understanding of the travel domain and mastery over Amadeus GDS, we want to hear from you!
Job Highlights
- Role: Senior Travel Consultant
- Location: Airoli, Navi Mumbai (On-site)
- Salary: Up to 4.50 LPA (Based on experience)
- Process: Blended (Voice & Non-Voice)
- Shifts: Rotational shifts & Rotational week-offs
Job Description
As a Senior Travel Consultant, you will be responsible for managing end-to-end travel requirements for our global clients. This is a high-impact role requiring technical proficiency in GDS systems and a commitment to customer excellence.
Key Responsibilities:
- Handling flight reservations, air ticketing, and itinerary management.
- Managing complex Reissues and Refunds manually.
- Assisting customers via a blended process (calls and emails/chat).
- Ensuring high levels of accuracy in bookings and documentation.
Candidate Profile
We are looking for professionals who meet the following mandatory criteria:
- GDS Expertise: Minimum 1 year of hands-on experience in Amadeus using Cryptic Mode / Manual Commands.
- Domain Knowledge: Proven experience in Air Ticketing, Reservations, Reissues, and Refunds.
- Communication: Excellent verbal and written English communication skills.
- Background: Prior experience in the travel domain is mandatory.
- Availability: We are prioritizing Immediate Joiners.
Why Join Sutherland?
- Competitive salary package.
- Opportunity to work with a global leader in process transformation.
- Dynamic work environment with career advancement opportunities.
How to Apply
Interested candidates can apply directly through this portal or share their updated CV with relevant experience details on 9820190***
.
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NOTE :Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
TA*******k@Su*************l.com Role & responsibilities
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Mumbai
Keyskills: Sabre Amadeus Blended Process Travel Process GDS IATA Galileo Air Ticketing Voice
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\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.
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