Hiring Team Leader Management Trainee Sal Up To 6.50 Lpa For Gurgaon
- NA
- 3 - 5 years
- Noida, Gurugram
- 3 hours ago
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Job Description
MASS HIRING FOR TEAM LEADER & MANAGEMENT TRAINEE FOR GURGAON 5 DAYS WORKING + FIXED OFF + FREE CABS + SALARY UP TO 6.50 LPA + FIXED VARIABLE + YEARLY BONUS.
Call HR NIKITA To Schedule Your Interview @ 9257030***
Call HR Kajal To Schedule Your Interview @ 9257048***
Drop your Resume:- vi**********s@gm**l.com
Role & responsibilities:-
Develop and assess collection strategies to optimize the recovery of outstanding balances.
Generate and analyze AR aging reports, prioritizing customer accounts based on collections strategies.
Prepare and dispatch statements of accounts, collections notices, and dunning letters to customers via email.
Contact customers for payment through phone and email, adhering to collections strategy.
Escalate accounts within the customer's organization and internally as per collection strategy.
Take necessary actions, including legal steps, to expedite resolution.
Gather necessary information and prepare documents for settlement cases.
Approve installment and settlement plans within the scope of authority.
Track and follow up on customer payment promises related to settlements.
Escalate accounts and take necessary actions for resolution, including legal steps.
Prepare documentation/reports for governance meetings with Key Accounts Managers.
Manage bad debt write-offs, including forecasting, approval, and reconciliation.
Initiate refund requests for credit balances upon customer request.
Providing mentorship to foster professional growth and development within the team.
Ensuring strict adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Driving process improvement initiatives for enhanced operational efficiency.
Taking a proactive leadership approach, championing continuous improvement efforts within the team.
Preferred candidate profile:-
- Bachelors degree in finance, Accounting, or related field
Rich experience in collections, dispute resolution, and cash application.
Strong analytical and problem-solving skills.
Excellent communication and negotiation abilities.
Previous experience in governance meetings and managing relationships with Key Accounts Managers
Preferred Qualifications/ Skills:-
- Detail-oriented with a focus on accuracy and continuous improvement.
Familiarity with industry regulations related to collections and dispute resolution.
In-depth knowledge of collections strategies, best practices, and their integration within SAP systems.
Hands-on experience in navigating complex collections and dispute scenarios.
Perks and benefits:-
- 5 Days Working
- Fixed Variables
- Fixed Off
- Paid Off
- Free Cabs
- Medical Facilities
- Yearly Bonus
Call HR NIKITA To Schedule Your Interview @ 9257030***
Call HR Kajal To Schedule Your Interview @ 9257048***
Drop your Resume:- vi**********s@gm**l.com
Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: CollectionsEmployement Type: InternshipContact Details:
Company: NALocation(s): Noida, Gurugram
Keyskills: DSO B2B Collection Portfolio Handling International Voice Quote To Cash Otc Collection Debt Collection O2C Collections Accounts Receivable Us Collection Collection Management Ar Collection Order To Cash Dispute Management Debt Management Cash Apps International BPO
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