Senior Relationship Manager
- Niva Bupa Health
- 2 - 7 years
- Hyderabad
- 16 days ago
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Job Description
Job Description:
The job holder is a key member of a team responsible for managing the Niva Bupa regional Sales through the TPD partner. The job holder will work closely with the Broker channel, particularly branch managers of the TPD partners, Customer Service and across the business to ensure the timely delivery of high value, high quality services to TPD beneficiaries
Key Roles & Responsibilities:
Achieve assigned annual target of the branch by driving sales across all customer segments- Business mix in terms of blended premium & no. of cases. Maintain cordial relationship across all ranks and files of the branch and resolve escalations with in TATs. Support TPD sales force in terms of various activities like o Joint sales calls to generate leads Update branch manager on accurate records of referrals received from all constituents of the branch o Adhere to the TATs on first customer contact & follow ups from the date the lead is being registered o Service branch customers for any query. Regular product training / refresher to the sales force of the branch Ensure activation of TPD sales force on a weekly, fortnightly, and monthly basis Drive productivity by right advising of health insurance solutions Measure penetration across relationship manager, client base / branch base Update NBHI lead management system Engage in branch customer awareness program and explore every possible opportunity to bundle the health insurance proposition Create mindshare across branch leadership team Drive effectively the Reward and recognition programs launched for the bank staff GWP new
Key Requirements - Experience & Skills
Good in relationship management, Strong communication and presentation skills Customer and issues resolution focused, Good communication and influencing skills, A graduate degree holder in any discipline, Minimum Experience of 2 - 4 Years of experience, preferably in Life Insurance/ General Insurance (Bancassurance only)/ Relationship Management/ Investment & Wealth Advisory (Banks) Has demonstrated capabilities of managing Affluent/HNI Customers in the previous roles
Job Classification
Industry: InsuranceFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Branch Sales Manager (B2B)Employement Type: FreshersContact Details:
Company: Niva Bupa HealthLocation(s): Hyderabad
Keyskills: insurance hni escalations health insurance customer service regional sales presentation skills investment sales life insurance lead management relationship management leadership bancassurance ups general insurance communication skills follow ups
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